📄 New Windows Laptop Setup

Keywords: new laptop, set up laptop, Intune, Autopilot, enrol laptop, Windows setup, new computer

What you need before you start

  • Manager approval for the device assignment.
  • The device, unboxed, powered on, and showing the Windows setup or sign-in screen.
  • The user's Entra ID account details.

Enrolling the device

  1. If the device is pre-configured for Windows Autopilot: power it on and connect to the internet. It will automatically download the Intune configuration. The user signs in with their Entra ID credentials and setup completes automatically.
  2. If not Autopilot-configured, enrol manually: sign in to Windows using a local admin account or the user's Entra ID credentials.
  3. Open Settings > Accounts > Access work or school. Click Connect. Select Join this device to Azure Active Directory.
  4. Enter the user's Entra ID email and follow the sign-in prompts. The device will join Entra ID and Intune will begin applying policies and deploying apps.
  5. On another device, open intune.microsoft.com. Go to Devices > All devices. Confirm the new device has appeared and shows as Compliant (may take up to 30 minutes on first enrolment).
  6. On the device page in Intune, click Sync to accelerate policy and app deployment.
  7. On the device itself, wait for Intune-deployed apps to finish installing. Verify Microsoft 365 apps (Teams, Outlook, Edge) are installed and the user can sign in.
  8. Have the user test: Teams, Outlook, ADO access, and passkey sign-in on the device.
  9. Update the asset register: device name, serial number, assigned user, assignment date.
  10. Update and close the ticket.